THE CONTEXT
Consumerized employee experience -
work on the go, no desktop dependency, ease of usage, operational efficiency
THE PRODUCT
Employee experience and what is it all about!
THE NEW INNOVATION
The Employee Experience Imperative:
The state of the employee service experience, what matters, and what to do about It.
THE PURPOSE AND FEATURES
Make request/ issue
, submission process (more) simple
, easy access
, intuitive and quick for all users using mobile
, more human / more connected.
THE FIRST STEP TO AUGMENTED REALITY
Identification of object focused in image using Object Identification API e.g. Google Vision
Integration with Solr Search engine to identify contextual and relevant catalog items based on the object identified
Ability to submit request with required input.
Ability to submit generic requests if the intended object/ request is not identified by system
WIRE
THE FIRST IMPRESSION
90%
User was excited to click and raise requests, they felt this could help them take action fast.
75%
Employee portal enhancement made them feel happy, whereas the new features thrilled them.
85%
We had a quick 1hr session to receive their funny ideas. Most of them talked about the difficulties identifing meeting rooms.
85%
An unexpected new features that make them satisfied — though that was not fully implemented.
